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NEWS PAGE:
CURRENT TOPICS:
TECHNOLOGY SCAM ALERT IS ON HIGH WATCH!
Do not take the bate! As you are aware we are being forced to be home these days, and this unfortunately is being taken advantage of by
online pirates and scam artist. Do not provide personal information over the phone or web if you are unsure. Contact use or email us for
any questions you may have.
COVID-19 TRAVEL LOCK DOWN IN EFFECT!
-We are unable to travel to our customer's homes. We will be working exclusively with mail in/ mail out repairs. If you need to repair your
equipment contact us nd we will email you with a printable quote or will mail you one. Carefully pack your equipment inside a box, place
signed quote into box and ship it to (Secret Gateways PO Box 996, Las Vegas NM 87701) If you need further assistance please contact us.
- We do apologize for any inconveniences, delays and expenses this may incur.
-All repairs will be temporarily mail in and postal delivered or managed over phone/internet starting Friday 4/3/2020 for the next month or until
further notice. Special instructions will be given via phone or after submitting a repair request form.
- Please help us protect our frail family members and prevent the unnecessary spread of a fatal diseases by limiting person to person contact.
-ZOOM Support Now Available! We now support zoom computer and system help conferences. Please contact us for more details.
-We are now going to be offering over the phone tech support starting at $19.99 or lower for basic over the phone consultation or
technical issues, to $39.99 for hour or more of in depth technical support. We will also be creating D.I.Y. (Do IT Yourself ) plans and kits for
our customers to do their own repairs and projects with expert written and easy to understand advice, along with other projects to help
support our current emergency life styles and changes. Stay Tuned.
With the trend of current events we cannot ignore the impact that this will have on all our lives and we first wish to extend our deepest
condolences for the all those who are suffering from this tragic event. We wish to offer some comfort by providing you information about
how we plan to continue offering support in these dark times and the actions we will take to make sure that we continue providing
assistance for all your technological needs.
If you are in need of technical assistance please fill out the repair request form, you will then receive a quote in your email, print out and
sign your quote and then ship the technology you need serviced to PO 996 Las Vegas NM 87701.
-We love visiting our customers at their homes, however we do not wish to add to the problem which is human contact. As a response all
repair orders will be managed utilizing the postal service. We realize this will cause unwanted delays and extra expense in the form of
shipping and we do apologize for the inconvenience. We visit homes with children and elderly in fragile conditions and we simply cannot
go about business as it has classically been done until the situation changes. We are now offering over the phone tech support as well as
are in the process of implementing Internet based tools, payment options and self help additions to this web site.
-To acknowledge social distancing we will be creating a system to help you receive support from the comfort of your home by providing
on the phone technical support, Do it yourself kits and packages for repair, and other digital online resources. Please visit this site often
for more updates.
GOOD NEWS!
Secret Gateways ® is a house call appointment service and online store with new reduced pricing. We will also be offering new types of
services such as in home company to company customer care calls (We call the overseas guys for you.) and will be growing our
technician family by recruiting from our local schools for friendly, skilled, and reliable service agents. Repair items will now be stored in a
new state of the art and secure facility with 24hour monitoring and sentinel guards system behind iron clad doors.
We miss our retail store location but our new technology laboratory has very powerful tools, equipment, and space. We are proud to
present you our full spectrum science lab and workshop . Due to the cost of running the store location we were required to make some
changes to how our business operates, but we have now evolved into a very powerful support location. From now on you don't have to
find us we find you. We are putting time into developing new capabilities, new technology and an expanding network of great scientific
minds who are dedicated to serving and making a difference in the community and the world.
We will continue repairs and helping the people of our local town of Las Vegas New Mexico but will be expanding our repairs to private
entities, other businesses, and further reaches out of town to help continue bringing you the best service. If you have any questions or
concerns please contact us at the store or through our phone Number 505-426-7059.
Please Note: All accounts with in store credit will be continue to maintain a balance and will not loose anything as a result of the retail
store location closure. Thank you for shopping at our store for these many years :)
TECHNOLOGY SCAM ALERT IS ON HIGH WATCH!
Do not take the bate! As you are aware we are being forced to be home these days, and this unfortunately is being taken advantage of by
online pirates and scam artist. Do not provide personal information over the phone or web if you are unsure. Contact use or email us for
any questions you may have.
COVID-19 TRAVEL LOCK DOWN IN EFFECT!
-We are unable to travel to our customer's homes. We will be working exclusively with mail in/ mail out repairs. If you need to repair your
equipment contact us nd we will email you with a printable quote or will mail you one. Carefully pack your equipment inside a box, place
signed quote into box and ship it to (Secret Gateways PO Box 996, Las Vegas NM 87701) If you need further assistance please contact us.
- We do apologize for any inconveniences, delays and expenses this may incur.
-All repairs will be temporarily mail in and postal delivered or managed over phone/internet starting Friday 4/3/2020 for the next month or until
further notice. Special instructions will be given via phone or after submitting a repair request form.
- Please help us protect our frail family members and prevent the unnecessary spread of a fatal diseases by limiting person to person contact.
-ZOOM Support Now Available! We now support zoom computer and system help conferences. Please contact us for more details.
-We are now going to be offering over the phone tech support starting at $19.99 or lower for basic over the phone consultation or
technical issues, to $39.99 for hour or more of in depth technical support. We will also be creating D.I.Y. (Do IT Yourself ) plans and kits for
our customers to do their own repairs and projects with expert written and easy to understand advice, along with other projects to help
support our current emergency life styles and changes. Stay Tuned.
With the trend of current events we cannot ignore the impact that this will have on all our lives and we first wish to extend our deepest
condolences for the all those who are suffering from this tragic event. We wish to offer some comfort by providing you information about
how we plan to continue offering support in these dark times and the actions we will take to make sure that we continue providing
assistance for all your technological needs.
If you are in need of technical assistance please fill out the repair request form, you will then receive a quote in your email, print out and
sign your quote and then ship the technology you need serviced to PO 996 Las Vegas NM 87701.
-We love visiting our customers at their homes, however we do not wish to add to the problem which is human contact. As a response all
repair orders will be managed utilizing the postal service. We realize this will cause unwanted delays and extra expense in the form of
shipping and we do apologize for the inconvenience. We visit homes with children and elderly in fragile conditions and we simply cannot
go about business as it has classically been done until the situation changes. We are now offering over the phone tech support as well as
are in the process of implementing Internet based tools, payment options and self help additions to this web site.
-To acknowledge social distancing we will be creating a system to help you receive support from the comfort of your home by providing
on the phone technical support, Do it yourself kits and packages for repair, and other digital online resources. Please visit this site often
for more updates.
GOOD NEWS!
Secret Gateways ® is a house call appointment service and online store with new reduced pricing. We will also be offering new types of
services such as in home company to company customer care calls (We call the overseas guys for you.) and will be growing our
technician family by recruiting from our local schools for friendly, skilled, and reliable service agents. Repair items will now be stored in a
new state of the art and secure facility with 24hour monitoring and sentinel guards system behind iron clad doors.
We miss our retail store location but our new technology laboratory has very powerful tools, equipment, and space. We are proud to
present you our full spectrum science lab and workshop . Due to the cost of running the store location we were required to make some
changes to how our business operates, but we have now evolved into a very powerful support location. From now on you don't have to
find us we find you. We are putting time into developing new capabilities, new technology and an expanding network of great scientific
minds who are dedicated to serving and making a difference in the community and the world.
We will continue repairs and helping the people of our local town of Las Vegas New Mexico but will be expanding our repairs to private
entities, other businesses, and further reaches out of town to help continue bringing you the best service. If you have any questions or
concerns please contact us at the store or through our phone Number 505-426-7059.
Please Note: All accounts with in store credit will be continue to maintain a balance and will not loose anything as a result of the retail
store location closure. Thank you for shopping at our store for these many years :)
TECH LAB COMPLETE and New Online Store product arrivals.
CURRENT TOPICS:
TECHNOLOGY SCAM ALERT IS ON HIGH WATCH!
Do not take the bate! As you are aware we are being forced to be home these days, and this unfortunately is being taken advantage of by
online pirates and scam artist. Do not provide personal information over the phone or web if you are unsure. Contact use or email us for
any questions you may have.
COVID-19
With the trend of current events we cannot ignore the impact that this will have on all our lives and we first wish to extend our deepest
condolences for the all those who are suffering from this tragic event. We wish to offer some comfort by providing you information about
how we plan to continue offering support in these dark times and the actions we will take to make sure that we continue providing
assistance for all your technological needs.
-To acknowledge social distancing we will be creating a system to help you receive support from the comfort of your home by providing
on the phone technical support, Do it yourself kits and packages for repair, and other digital online resources. Please visit this site often
for more updates.
TECHNOLOGY SCAM ALERT IS ON HIGH WATCH!
Do not take the bate! As you are aware we are being forced to be home these days, and this unfortunately is being taken advantage of by
online pirates and scam artist. Do not provide personal information over the phone or web if you are unsure. Contact use or email us for
any questions you may have.
COVID-19
With the trend of current events we cannot ignore the impact that this will have on all our lives and we first wish to extend our deepest
condolences for the all those who are suffering from this tragic event. We wish to offer some comfort by providing you information about
how we plan to continue offering support in these dark times and the actions we will take to make sure that we continue providing
assistance for all your technological needs.
-To acknowledge social distancing we will be creating a system to help you receive support from the comfort of your home by providing
on the phone technical support, Do it yourself kits and packages for repair, and other digital online resources. Please visit this site often
for more updates.